Suspension, withdrawal and reduction of scope
1. Grounds for Suspension
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A client certificate may be suspended under the following circumstances:
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- Persistent or serious failure to maintain conformity with standard requirements, including failure to close major nonconformities within the specified timeframe.
- Refusal to permit required annual surveillance audits within the designated calendar schedule.
- Misuse of the Vexor certification mark or misleading advertising.
- Voluntary request by the certified organisation due to temporary plant closure or restructuring.
- Non-payment of agreed certification or surveillance fees.
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2. Suspension Protocol and Duration
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Suspensions are logged immediately in the live public register, changing certificate status to Suspended. The maximum suspension period is six months. During suspension, the client must cease all advertising and use of the certification mark. If the nonconformity is satisfactorily resolved and verified within six months, the certificate is restored to Valid status.
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3. Grounds for Withdrawal
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A certificate will be formally withdrawn and revoked if:
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- The issues that resulted in suspension are not fully resolved within the six-month suspension period.
- The client ceases trading, enters liquidation, or formally requests termination.
- Falsification of documents, fraud, or deliberate deception is uncovered.
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Withdrawn certificates are recorded publicly in the register. The client must immediately surrender all original certificate documents and remove all references to certification from public media.
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4. Reduction of Scope
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Where a client ceases operations in a specific facility or discontinues a product line, the certification scope will be formally reduced to reflect actual operational capabilities.