Quality policy
1. Quality Commitment
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Vexor Certification is committed to delivering independent, rigorous, and professional auditing services that provide tangible value to certified organisations, their customers, and procurement authorities.
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2. Operational Objectives
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Our quality management framework is focused on:
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- Ensuring all audits are executed by technically competent, industry-qualified lead auditors.
- Delivering written audit quotations within two working days of receiving complete client scope information.
- Conducting timely, objective technical reviews of all audit reports before certification decisions are finalized.
- Maintaining zero downtime for our live public certificate register.
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3. Continual Improvement
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We systematically monitor auditor performance, analyze client feedback, review appeals, and evaluate internal quality audits to continually improve our certification services.